Program Coordinator Position

Program Coordinator Position
 The Program Coordinator is responsible for developing relationships with host organizations in order to secure placement opportunities for our candidates from overseas in accordance with their specific requirements. This will be achieved through extensive counseling with our candidates to ensure we are matching their individual and/or university requirements for their placements as well as the development and execution of business development plans, developing content for distribution to potential host organizations, networking through industry associations, gaining referrals through existing hosts, as well as developing new, creative business development ideas.  The Program Coordinator will play a critical role in ensuring we are accessing excellent host employers to place our existing pool of qualified candidature.

Start date: 13 May 2013

Duration: 2 years

Salary: Salary will be based on performance and will start at $2000 per month with an automatic pay rise after the probationary period of 3 months to $2500 per month

Primary Objectives:

  1. Counsel our candidates through informational “needs assessment” interviews to discuss potential opportunities for placement in accordance with their specific background.
  2. Develop and maintain relationships with existing partners and hosting organizations.
  3. Process applications from inquiries, review, acceptance and to data entry and update.
  4. Provide quality service through customer service and follow up.

Candidate Counseling and Needs Assessment

  1. Determine university requirements as applicable for candidate placement.
  2. Assess candidate qualifications based on supplied documentation.
  3. Revise or assist in the revision of supplied documentation.
  4. Conduct a “needs assessment” informational interview in accordance with internal procedures to specify direction for placement search.
  5. Inform candidates of local “landscape” of their industry.

Relationship Management and Networking

  1. Correspond (via e-mail, Skype/phone, in person) appropriately with existing partners for inquiries, questions and issues.
  2. Visit potential and existing host organizations for quality management.
  3. Create job descriptions and update the job board.
  4. Research and recommend new sources for active and passive host organization development.
  5. Build networks to find legitimate host organizations.
  6. Locate and document where to find ideal host organizations.
  7. Communicate with managers and employers regularly to establish rapport, receive feedback on existing candidates, and source new candidate leads.
  8. Create contacts within the all relevant industry sectors (engineering, business, media, NPO, etc).
  9. Attend local professional meetings and membership development meetings.
  10. Maintain regular contact with possible future employers.

Application process and Administration

  1. Review incoming applications and accept if full application is received.
  2. Where applicable, create Letter of Confirmation and send to an appropriate partner.
  3. Where applicable, book school.
  4. Where applicable, book Homestay.
  5. Enter candidate information in the online database.
  6. Where applicable, make a file for each candidate.
  7. Prepare Arrival Information for Internship candidates.
  8. Where necessary, create a program completion certificate.
  9. Provide visa assistance.

Customer service and Follow-up

  1. Meet candidates attending Welcome Orientation.
  2. Answer candidates’ questions and assist them for a happy and safe stay in Canada.
  3. Follow up (via e-mail, phone, in person) with candidates and trouble shoot for issues.
  4. Update partners about their clients.

Required Knowledge, Skills and Abilities:

  1. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required.
  2. Networking experience of any sort, personal or professional.
  3. Proven relationship building skills.
  4. Excellent computer skills in a Microsoft Windows environment.
  5. Effective oral and written communication skills.
  6. Basic knowledge of various employment laws and practices.
  7. Excellent interpersonal skills.
  8. Ability to work as a member of a team.
  9. Ability to work independently with minimal supervision.
  10. Skills in database management and record keeping.
  11. Ability to maintain the highly confidential nature of human resources work.
  12. Ability to maintain a flexible work schedule.
  13. Excellent organizational skills.
  14. Must be able to identify and resolve problems in a timely manner.
  15. Gather and analyze information skillfully.
  16. Demonstrate resourcefulness and initiative in dealing with daily activities.
  17. Ability to read, write and understand English well.
  18. Second language (i.e. German, Swedish, Danish, Norwegian, Dutch, French, Spanish) abilities are preferred, but not mandatory.
  19. International travel experience or participation in programs similar to those offered by our company abroad is a strong asset.

Education and Experience:

  1. A bachelor’s degree in Human Resources or Business Administration
  2. One to two years of business to business sales or placement experience is an asset
  3. One to two years of non-Canadian work experience is highly preferred.

We thank all applicants; however, only those shortlisted for the position will be considered and contacted for further screening and selection procedures.
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